Get in touch with us

At HeavySwing, we stand behind our products and our customers 100%. We don’t want you to have any HeavySwing product with which you’re not completely satisfied. Please fill out the form below to get in contact with us regarding any inquiry or issue you may have, we will get back to you within 36 hours.

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Returns, Exchanges, Cancellations and Warranty

  • Cancellations and Returns: Any HeavySwing order can be cancelled prior to shipment, or can be returned in new, unused and original condition within 30 days from the purchase date, for whatever reason. Simply contact us for return shipping instructions.
  • Exchanges: Within 30 days of purchase, if you feel that a HeavySwing product is not the proper size and is in slightly used but good condition, contact us to discuss options for exchanging your product for a different model.
  • Warranty: All HeavySwing products are warrantied for one (1) year against defects in material and workmanship under standard wear and tear. Warranty on natural wood components is limited to 30 days, while damage caused by uncommon usage or abuse or superficial damage to the appearance of the product are not covered under our standard warranty. Contact us for help in determining warranty eligibility.
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